Frequently Asked Questions

1. WHO USES SOKAP?

Project owners and small businesses can use SoKap to sell their products and raise funds for future projects.

Non-profit organizations, community groups and individuals can use SoKap to raise money by promoting a project owner or company’s products and sharing in the proceeds.

2. WHAT DO YOU MEAN, ‘BUY A TOWN’?

Buying a town is the one way to support a project and fundraise for your organization. When you buy a town in support of a company or product, you get the exclusive opportunity to earn revenue from sales in your area. That means you get a commission every time someone from your area buys that product during the licence period. The more you or anyone else promotes that product in your area, the more you earn. And you can buy as many towns as you like!

3. WHAT IS ‘ALL OR NOTHING’ FUNDING?

Some of the projects on SoKap require a minimum funding amount be raised before they can start. When you commit funds to an “all or nothing” project, you are merely pledging money, and the amount you have pledged will not be charged to your credit card unless the project reaches its full funding goal. If the project reaches its intended funding goal, you will then be notified, and your card will be charged within 24 hours. Once your card is processed, you will receive notification and a receipt of the charge via email.

4. WHAT HAPPENS AFTER A PROJECT IS FUNDED?

If an 'All or Nothing' project reaches its goal, it’s full steam ahead! You may need to cool your heels for a bit while the project owner or company then uses the funds to make the product.

Once the project is ready for delivery, you will be notified by the project owner and by someone here at SoKap. If the product is digital, you can download it via your DIGITAL LIBRARY, which is located inside YOUR ACCOUNT. If it's a physical good, you will be notified by the company or project owner as to how you will receive it.

5. HOW MUCH COMMISSION WILL I GET IF I ‘BUY A TOWN’?

The amount of commission is set by the project owner or company and varies between digital and non-digital goods. That means that whenever a product is sold in the town for which you own the license, we pay you the commission that is set by the company or project owner.

6. WHAT IS THE DIFFERENCE BETWEEN ‘BUYING A TOWN’ AND THE ‘PROMOTE’ BUTTON?

The ‘Promote’ button creates a customized affiliate link and pays you a referral bonus for every direct referral you bring to the site. This is free to join and is not limited by geography.

A commission is what you earn when you ‘Buy A Town’ -- it’s your portion of the proceeds from projects sold in the town for which you hold the license. When you ‘Buy A Town’, it requires an upfront purchase.

7. WHERE CAN I SEE DETAILS OF MY EARNINGS?

Go to YOUR ACCOUNT and select MY ENGAGED PROJECTS. There, you can see details of projects you backed and monitor your earnings.

8. HOW AND WHEN DO I GET MY EARNINGS?

Within YOUR ACCOUNT you will see two balances: Cash Available and Cash on Hold.

Cash Available can be transferred immediately to your bank account, or to your PayPal account by requesting a cash transfer. We can also send you a check.

Cash on Hold represents two things: funds earned but held until the credit card hold period has expired; and/or earnings that will be due to you from projects that have yet to reach their funding goal.